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We currently send all our orders with the Royal Mail delivery service as we are now shipping internationally as well!

From us to you, here's how it works:

  • Place an order before 5pm for same day dispatch.
  • We carefully pack your order and get it ready for the postie.
  • Our courier collects your order and should delivery it to you within 1-2 days(mainland UK).

The service we can offer does depend where you're ordering from:


If you're ordering from within mainland UK, we will offer free First Class Royal Mail Delivery on ALL orders.

Usually you will receive orders the next working day if you've placed your order before 5pm, though sometimes it might take an extra day or so.


If you're ordering for delivery to outside mainland UK, but within Europe, we will send your order by one of Royal Mail's International services and you should expect delivery within 3-5 working days.

While we can't offer shipping to europe for free, we do contribute toward the shipping cost of your delivery, so you'll only have to add £2.95 to your order total.


People outside Europe need to look great too - we get it and we offer shipping to everyone outside Europe via one of Royal Mail's International services.

International shipping isn't cheap, but we put a little bit towards it, keeping it cost effective for all our international customers and at just £3.95 we think it's a pretty good deal.

You would need to wait for 5 - 7 working days for it to arrive though!

If you've any questions at all about our international shipping, please just get in touch.


While we do only supply great beard balms and take great care when fulfilling all our orders, sometimes things can go wrong.

If you do have any problems with your order and wish to return it to us, just send an email over to and we will be in touch ASAP.

Please be sure to set the subject to returns and if you can include the order reference of your order it will help to speed things along.


All Beardsmen customers have the right to cancel the purchase of goods(under the distance selling regulations) within the 14 day cooling off period - which begins after you receive the items.

You have a duty to take reasonable care of the goods, look after them and send them back at your own cost as soon as possible after cancelling your order. After notifying us(via our contact details) that you wish to cancel your order, we will provide a refund within 30 days of your cancellation notice.